Partial System Outage

About This Site

This is Pay & Connect's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

If you are experiencing any issues with Pay & Connect, don't hesitate to get in touch with us at support@payandconnect.co.za and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Pay & Connect Service Operational
Pay & Connect Website Operational
Pay & Connect Web App Operational
Pay & Connect Website Operational
Notifications Service Operational
Dashboard Operational
Third Party Components Major Outage
RMS - Buildings Operational
RMS - Meal Plans Major Outage
Peoplesoft Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Pay & Connect Service response time
Fetching

Sep 28, 2026

No incidents reported today.

Sep 27, 2026

DB maintenance
Completed - The scheduled maintenance has been completed.
Sep 27, 02:00 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 00:15 CAT
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 26, 00:16 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 00:15 CAT
Scheduled - The database is being upgraded from Postgres 14 to Postgres 18. Postgres 14 reaches end of life in November, and this upgrade keeps the platform on a supported version for the next several years.

During the upgrade the server will be unavailable. The app will not be able to load balances, transactions, or vouchers, and scanning will not work. Any action attempted in that period will show an error and should simply be retried once the window has passed. No data will be lost, and nothing needs to be done beforehand.
Sep 9, 12:29 CAT

Sep 26, 2026

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

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